A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen, and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard.
However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.
In this 1-day skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.
Stephanie Ockerman is a Professional Scrum Trainer™, founder of Agile Socks LLC, and co-author of the book Mastering Professional Scrum. She is a former Scrum Master (PSM) Curriculum Steward for Scrum.org. Learn more about Stephanie.
Note: This course is not suitable for professionals with little Scrum knowledge or experience.